Shipping & Delivery Policy
We deliver across India; all our prices are Excludes delivery charges. Any damage during transit is covered by us as all our products are insured for damages during transit. All products are shipped using surface transport as they are heavy and can take between 4-10 days depending on your location.
Note: Customers from Uttar Pradesh, Bihar and other North-East States please call or email us before ordering.
Some states and cities charge Octroi or Entry tax, any Octroi or entry tax has to be borne by the customer. Our shipping partner will produce a receipt for the payment made by them to the authorities on your behalf and you will need to pay the amount at the time of delivery.
The Ships in x days mentioned above is only the time it will take to be dispatched from our warehouse, the transit time between our warehouse to your address will very based on the distance. It can range between 3-10 days and more in some rare cases as the product is heavy and travels by surface transport.
Breakages or damage during transit
Due to good quality of packing and reliable shipping partner we use, damages or breakages are rare. However due to any unfortunate event of any breakages or damage during transit, it is our responsibility, just email us a pic of the damaged part (one close up and one zoomed out pic covering the whole part) and we will arrange for a replacement part sent at the earliest.
We don’t offer returns or refunds on our products unless specified by us otherwise due to the bulky nature of the products. However, we can offer a refund in special cases after deducting a restocking fee which covers the returns shipment cost.
If you have any questions about this product or delivery please call us on 09030018666
or email us at firstname.lastname@example.org for clarifications.